Coronavirus Disease (COVID-19)
Stay up to date about COVID-19 and AmeriHealth Caritas Delaware's response to the pandemic.
Visit the Centers for Disease Control and Prevention's website to learn more about the illness and how to help stop its spread.
Members
Delaware COVID-19 testing sites
Frequently asked questions about COVID-19
Frequently asked questions about the COVID-19 Vaccine
Telehealth services during the COVID-19 pandemic
Delaware Medicaid Home-Delivered Meal Benefits for Members
Providers
Important Information Regarding COVID-19
Coronavirus Disease (COVID-19) Telehealth Services FAQs (PDF)
Useful links
- Coping With Stress During Infectious Disease Outbreaks (PDF)
- Taking Care of Your Behavioral Health: Tips for Social Distancing, Quarantine, and Isolation During an Infectious Disease Outbreak (PDF)
- Talking With Children: Tips for Caregivers, Parents, and Teachers During Infectious Disease Outbreaks (PDF)
Non-Emergency Medical Transportation (NEMT) Services for Delaware Medicaid Recipients provided by ModivCare
Includes transport for COVID-19 vaccinations
Important Numbers
Please contact ModivCare to schedule your transportation needs.
Reservations: 1-866-412-3778
Ride Assist: 1-866-896-7211
If the member is experiencing a medical emergency, please call 911.
Note: Return Ride/Will Call — Transportation provider will have up to 45 minutes from the time of the call to pick up Member.
Routine Reservation Hours:
Monday – Friday from 7 a.m. – 4 p.m. (local time)
Reservations will not be taken without a confirmed appointment time. When calling to make a reservation, follow prompts for COVID-19 immunization-related calls for a specialized agent.
Three (3) business days’ notice (excluding weekends and holidays) is required for scheduling trips.
(Urgency will be considered as needed due to limited vaccine availability.)
Drive-thru Appointments:
LYFT will not accommodate drive-thru appointments.
Drive-thru appointments must be 30 minutes or less.