Our Dedication to Quality
AmeriHealth Caritas Delaware expects all of our providers to give quality care to you and your family.
- We monitor your health care and services. We make sure they are being used in the right way.
- We make sure you get the right kind of care.
- Every year we survey members about how we can do better.
- We teach members about health issues.
If you believe you or your family did not get the care you deserve, call AmeriHealth Caritas Delaware Member Services, 24 hours a day, seven days a week, at:
- Diamond State Health Plan: 1-844-211-0966 (TTY 1-855-349-6281).
- Diamond State Health Plan-Plus: 1-855-777-6617 (TTY 1-855-362-5769).
We will review the issue.
Or call us if you would like more information about our quality improvement program.