Choosing Your Primary Care Provider

When you join AmeriHealth Caritas Delaware, you will choose a primary care provider (PCP). Your PCP is the health care provider you see most often.

You will have 30 days from the date you enrolled to pick a PCP. If you do not pick a PCP before then, we will choose a PCP for you and your family.

You can choose the same PCP for your whole family. Or, you can have a different PCP for each family member.

If you need help finding a PCP near you, try Find a Provider. Or, call AmeriHealth Caritas Delaware Member Services, 24 hours a day, seven days a week, at:

  • Diamond State Health Plan: 1-844-211-0966 (TTY 1-855-349-6281).
  • Diamond State Health Plan-Plus: 1-855-777-6617 (TTY 1-855-362-5769).

Who can be your PCP?

There are many kinds of providers who can be PCPs:

  • Family practice and general practice PCPs, who treat adults and children.
  • Internal medicine providers, or internists, who treat members older than age 18.
  • Pediatricians, who treat children from birth to age 21.
  • Advanced nurse practitioners.
  • Nurse midwives.
  • Geriatricians.
  • OB/GYNs.

You may be able to choose a specialist as your PCP. To learn more, call AmeriHealth Caritas Delaware Member Services, 24 hours a day, seven days a week, at:

  • Diamond State Health Plan: 1-844-211-0966 (TTY 1-855-349-6281).
  • Diamond State Health Plan-Plus: 1-855-777-6617 (TTY 1-855-362-5769).

How to change your PCP

You can change your PCP at any time and for any reason.

  1. Find a Provider to choose a provider in your area.
  2. Call Member Services to let them know about your change. Or, fill out and have your provider fax the Primary Care Provider (PCP) Selection Form (PDF).
  3. We will ask you why you want to change your PCP. This help us learn about any problems with services you may have had.

If you need any help, call AmeriHealth Caritas Delaware Member Services, 24 hours a day, seven days a week, at:

  • Diamond State Health Plan: 1-844-211-0966 (TTY 1-855-349-6281).
  • Diamond State Health Plan-Plus: 1-855-777-6617 (TTY 1-855-362-5769).

You will get a new AmeriHealth Caritas Delaware ID card after you change your PCP. When you get your new card, destroy your old card right away.

Members