Transportation

Medicaid members who are eligible for full Medicaid benefits and need transportation services so that they can receive Medicaid-covered services from providers enrolled with the AmeriHealth Caritas Delaware program may obtain transportation services. This service is not available to Delaware Healthy Children Program members.

This means if you do not have access to a vehicle to get to your next appointment, you can use this service.

If you have an emergency, please call 911 right away.

For non-emergency medical transportation, call ModivCare at 1-866-412-3778, Monday through Friday from 7 a.m. to 4 p.m., or schedule online any time through ModivCare's website.

You can check the status of your ride by calling 1-866-896-7211.

Please remember:

• You must call at least three business days before your appointment to schedule your ride. 
• You will need to know the street address, city, and ZIP code for the location of your appointment.
• You must have your Medicaid member ID number when you call to schedule your ride.