What is the member portal?
AmeriHealth Caritas Delaware's member portal helps you take charge of your health.
The member portal is a secure website that helps you stay connected with AmeriHealth Caritas Delaware. It's an easy way to see your recent health history. From any computer or mobile phone, you can do all of this and more:
- Order prescription refills.
- Order a replacement ID card.
- Track claims.
- Sign up for special health care programs.
- Learn about your health risks.
Using the member portal is fast, easy and available at no cost to you.
Member portal features
- Stay up-to-date with your health history. Be active in managing your health care. Track your past claims and health services. See the prescriptions you've filled in the last two years. Stay on top of your health.
- Manage your medicines. Don't let an empty prescription bottle be your reminder. We can send you an electronic notice when your medicines need a refill.
- See your claims status. Keep track of your health care costs:
- Learn the cost of your last doctor visit.
- Check where your claims are in the approval process.
- Choose your primary care provider (PCP) with a click. Ready to choose a doctor you like? Use the member portal to pick your PCP instantly.
- Order a new ID card. If you lost your ID card or need a replacement, request a new one with just one click.
- Get a snapshot of your health. You have unique health needs. Answer a few questions in our online health assessment to learn about them. Learn your health risks. Pick up health tips just for you.
- Become your own health expert. Explore thousands of health information articles — all geared to help you live a healthier life.
If you have questions about the member portal or AmeriHealth Caritas Delaware, call AmeriHealth Caritas Delaware Member Services, 24 hours a day, seven days a week, at:
- Diamond State Health Plan: 1-844-211-0966 (TTY 1-855-349-6281).
- Diamond State Health Plan - Plus: 1-855-777-6617 (TTY 1-855-362-5769).