Cultural Competency Training Resources
Why cultural awareness and responsiveness are important
Cultural competence in health care means delivering effective, quality care to patients who have diverse beliefs, attitudes, values, and backgrounds. These factors can impact:
- When and how patients seek care
- Trusted sources of health information
- Preferences regarding procedures or treatments
Cultural competency training can help you and your organization respond to your patients’ diverse cultural backgrounds.
Complete this survey to attest completion of cultural competency training. You will be given the option to have this training listed on your provider directory page.
Cultural Competency Topics
- * Free CME training* U.S. Department of Health & Human Services Office of Minority Health: Think Cultural Health Training
- 9 hours of CME credits offered.
- Certificate provided upon completion.
- Website: https://cccm.thinkculturalhealth.hhs.gov/
- * Free CME training* University of Chicago: Understanding and Addressing Health Care Disparities
- This course presents evidence-based best practices and practical strategies to help reduce disparities in health care quality. Designed for primary care providers, medical directors, and quality improvement directors.
- 1.5 CME credits offered
- Website: https://cme.uchicago.edu/FindingAnswers#group-tabs-node-course-default1
- Georgetown University: National Center for Cultural Competence (NCCC) Distance Learning
- Free to access.
- Various training topics.
- Curricula and learning tools include relevant materials, articles, and publications, and provide users with instructional and self-discovery strategies.
- Website: https://nccc.georgetown.edu/resources/distance.php
- Culturally and Linguistically Appropriate Services (CLAS)(PDF)
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- * Free CME training* The Fenway Institute: National LGBT Health Education Center
- LGBT Cultural Competency Resources
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- * Free CME training* U.S. Department of Health & Human Services Office of Minority Health: Improving Cultural Competence for Behavioral Health Professionals
- 4 to 5.5 contact hours for counselors, nurses, psychologists, psychiatrists, and social workers. Other professionals may earn a Statement of Participation.
- Website: https://thinkculturalhealth.hhs.gov/education/behavioral-health
- Health Resources and Services Administration health literacy resources
- Free online resources for health care professionals and students to help improve communication.
- Website: https://www.hrsa.gov/about/organization/bureaus/ohe/health-literacy/index.html
- Centers for Disease Control and Prevention (CDC) health literacy training
- Various health literacy topics.
- Website: https://www.cdc.gov/healthliteracy/gettraining.html
- Language Access and Interpreter Services — Understanding the Requirements
- There are no standards that prohibit a bilingual practitioner from communicating directly with a patient in another language while providing care, treatment or services. However, it is recommended that the organization has a process to make sure that communication with the patient in the non-English language is effective and meets the patient's needs.
- Website: https://www.jointcommission.org/standards/standard-faqs/hospital-and-hospital-clinics/rights-and-responsibilities-of-the-individual-ri/000002120/
- Medical Record — Preferred Language