Culturally Competent Care
The goal of our cultural competency program is to ensure that all of our members, regardless of their culture, country of origin, language, race, or ethnicity, are able to access quality health care services. We recognize that it is our responsibility, along with our participating providers, to meet the unique needs of our diverse membership through customized health-related information and services.
AmeriHealth Caritas Delaware can help when your practice has questions about delivering effective health services to diverse populations.
AmeriHealth Caritas Delaware provides telephonic interpretation services, free of charge, to any AmeriHealth Caritas Delaware member through Language Access Services associates. For help serving members with limited English knowledge, low literacy proficiency, or sensory impairments, contact Member Services at:
- Diamond State Health Plan: 1-844-211-0966 (TTY 1-855-349-6281).
- Diamond State Health Plan-Plus: 1-855-777-6617 (TTY 1-855-362-5769).